Corn City State Bank Finds Success with ATM Outsourcing (Case Study)
Corn City State Bank located in Deshler, Ohio, had a problem. For a long time, they had partnered with the convenience store across the street from their main branch to provide an ATM for account holders and community. But the new convenience store owners wanted to place their own machine, rather than house the bank’s ATM.
The bank made a list of things they needed to take into consideration for their new installation. Top notch customer service was at the top of the list. But they also needed more responsive maintenance and a way to handle compliance, upgrades, and changing ATM regulations without overtaxing their staff or their budget. In the end, they decided that outsourcing with ATM USA was their best option.
For a small community bank outsourcing the
ATM operations made sense. Corn City State Bank now has a fully operational drive-up ATM and with a fully branded kiosk on site for their account holders and members of the community.
Download the case study below to find out more about the partnership between Corn City State Bank and ATM USA.
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Darren Smith | Vice President, Community Bank Channel