Discover how our credit union partners feel about us? Here it is straight from them.
"They [ATM USA] do a fantastic job of managing everything for us. We have staff who spend a tremendous amount of time on our branch ATMs. The ones ATM USA manages, I don’t really think about. ATM USA is the one point of contact I know I can reach out to and they will handle it.”
Bryan Shriver, Chief Technology Officer
Fort Bragg FCU
“ATM outsourcing has taken the burden of operations off our team. Staff no longer have to worry about the liability of carting large quantities of cash to fill machines. And all that cash that was sitting around in branch vaults waiting to be put into the ATMs has been put to work for our credit union. We’ve been super satisfied with the up time. Pre-outsourcing and post-outsourcing; it’s been like night and day.”
Nathan Clough, Director of Compliance
WinSouth Credit Union
“Managing our ATMs was taking a lot of staff time. After researching several vendors, we decided to partner with ATM USA. They are very knowledgeable about the industry and work closely with the ATM processor, armor service and manufacturer to provide a high level of service and problem resolution. Their uptime service console web portal is a great tool for pulling activity reports, placing and tracking calls for service, and allows us to see the overall uptime of our ATMs.”
Rafael Hinojosa, IT/Facilities Manager
Alive Credit Union
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Craig Helmers, Vice President, ATM Management
Darren Smith, Vice President, ATM Management